Shipping Information
Shipping Rates & Delivery Times
Domestic Shipping (USA)
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $4.99 (FREE over $50) |
| Express Shipping | 2-3 business days | $12.99 |
| Priority Overnight | 1 business day | $24.99 |
International Shipping
We ship to select international destinations. International shipping rates and delivery times vary by location.
- Canada: 7-10 business days - Starting at $9.99
- Mexico: 10-14 business days - Starting at $14.99
- Europe: 10-15 business days - Starting at $19.99
- Asia/Pacific: 12-20 business days - Starting at $24.99
* International customers are responsible for any customs duties or taxes
Order Processing
- Orders placed before 2 PM EST on business days ship same day
- Orders placed after 2 PM EST ship next business day
- Orders placed on weekends or holidays ship the next business day
- You'll receive a tracking number via email once your order ships
Free Shipping Details
🎉 FREE Standard Shipping on Orders Over $50!
- Automatically applied at checkout
- No promo code needed
- Applies to domestic US orders only
- Cannot be combined with expedited shipping
Shipping Restrictions
We currently ship to all 50 US states, US territories, and select international destinations.
Note: Some products may have shipping restrictions based on local regulations. Any restrictions will be noted on the product page.
We cannot ship to PO Boxes for Express or Priority Overnight shipping methods.
Track Your Order
Once your order ships, you'll receive an email with your tracking number and a link to track your package.
You can also track your order by:
- Logging into your account and viewing order history
- Contacting our support team with your order number
- Using the carrier's website directly with your tracking number
Questions About Shipping?
Our customer support team is here to help with any shipping questions or concerns.
Email: shipping@eleve.com
Phone: 1-800-HEALTH-1
Hours: Monday - Friday, 9 AM - 6 PM EST